Shopping
What shipping options do you offer, and how quickly will my order arrive?
We offer several shipping options to fit your needs. Standard shipping usually arrives within 5-7 business days, while express shipping can get your items to you in as little as 2-3 days. Once your order is processed, we’ll provide a tracking number so you can follow its journey right to your doorstep.
Can I place an order over the phone or only online?
Our website is designed to make online shopping quick and easy, but if you prefer a more personal touch, feel free to contact our customer service team to place an order over the phone. We’re here to help however you need!
Do you offer discounts for bulk purchases?
Yes! If you're planning to purchase Apple products in bulk, we’d love to assist you. Please reach out to our sales team with the details of your order, and we’ll discuss available discounts tailored to your needs.
Payment
What payment methods do you accept?
We accept a variety of payment options to make your shopping experience as convenient as possible. You can pay with all major credit and debit cards via Flutterwave and Paystack, as well as with cryptocurrency using NowPayments. We also offer NowPay, PayPal, and direct bank transfers for our Nigerian customers. Unfortunately, we don’t accept cash on delivery at this time.
Is it safe to enter my credit card information on your website?
Absolutely. Your security is our priority. We use industry-standard SSL encryption to ensure that your payment details are safe and secure. Rest assured, your information is never shared with third parties.
Can I use multiple payment methods for one order?
Currently, each order can only be processed with one payment method. However, if you’re making a large purchase and would like to split the payment, feel free to reach out to our support team for assistance.
Product and Warranty
Are the Apple products on your site brand new and authentic?
Yes, every product we sell is 100% authentic and brand new, sourced directly from Apple or authorized distributors. Our goal is to ensure you receive genuine products with full warranty coverage.
Do your products come with an Apple warranty?
Yes, all our products come with a standard Apple warranty. For added peace of mind, you can also purchase AppleCare+ for extended coverage.
Can I get technical support for my Apple device from you?
While we don’t offer direct technical support, Apple provides extensive support resources on their website, and their customer service team is available to help with any issues.
Returns
What is your return policy?
If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund, provided the item is in its original condition. Just reach out to our support team, and we’ll guide you through the return process.
Do I have to pay return shipping costs?
For returns due to product defects or incorrect items, we cover the shipping costs. However, if you're returning an item for personal reasons (such as a change of mind), the return shipping cost will be your responsibility.
How do I start a return?
Starting a return is easy! Just log into your account, go to the “Order History” section, select the item you’d like to return, and follow the instructions. If you need further assistance, our customer service team is always here to help.